Campaign Mint Terms of Service

1. About these terms

These terms are an agreement between you and Courtney Webb, a sole trader trading as Campaign Mint ("we", "us" and "our"). Our address is Central House, Eagle Way, London CM13 3GP and our email is campaignmint@gmail.com.

By creating an account or using Campaign Mint, you agree to these terms. If you don't agree, please don't use the service. They should be read together with our Privacy Policy, which explains how we handle your personal data.

In these terms, a "business user" is someone using Campaign Mint for the purposes of their trade, business or profession. A "consumer" is an individual using it for purposes outside their trade, business or profession.

2. Who can use Campaign Mint

• You must be 18 or over.
• Campaign Mint is designed for businesses: solo founders, owner-managed businesses, small teams and freelance marketers.
• If you use it as a consumer (for example, while exploring an idea for a business you haven't started yet), these terms still apply to you. They don't take away any rights you have under consumer law, and section 10 explains your cancellation rights.

3. Your account

• You can sign up with your email address or a Google account.
• Give us accurate information and keep it up to date.
• Keep your sign-in details secure, and tell us promptly if you think someone else has accessed your account.
• One account is for one person. Please don't share it.
• You're responsible for what happens in your account.

4. What Campaign Mint is, and what it isn't

Campaign Mint is a software service. It turns the information you enter into a structured campaign plan, using our own marketing framework and rules.

• We are a service provider. Campaign Mint offers planning tools and guidance only. We don't run, publish, send or manage campaigns for you.
• It isn't professional advice. Nothing in Campaign Mint is marketing, legal, financial, tax or other professional advice. Get professional advice where you need it.
• No guaranteed results. Plans, timelines, recommendations and estimates are suggestions based on what you tell us. We don't promise they're right for your business, or that they will produce any particular result, such as sales, leads, followers or revenue.
• You decide. You choose what to do with a plan, and you're responsible for checking it suits your circumstances.
• We don't review your campaigns. We don't check or approve what you create or publish.
• Other platforms are outside our control. Social media, advertising and email platforms have their own rules, fees and changes. We aren't responsible for them or for what happens on them.

5. Your responsibilities

• Your content and campaigns. You're responsible for everything you enter, create, publish or send using Campaign Mint, including the claims you make about your business, products or services.
• Following the rules. Make sure your marketing complies with the law and with the rules that apply to you, such as advertising rules (including the CAP Code and the ASA), consumer protection, data protection and electronic marketing law, intellectual property rights and the terms of any platform you use.
• Accurate information. The quality of a plan depends on the information you give us. Please keep it accurate and up to date.
• Working for clients. If you're a freelance marketer, you may enter a client's business information only if you have their permission, and you're responsible to them for how you use it.
• Other people's personal data. Don't enter your customers' or clients' personal data (such as contact details) into Campaign Mint.
• Cover for claims (business users only). If you're a business user, you agree to cover us for losses, claims and reasonable costs that arise from your content or campaigns, your breach of these terms, or your breach of the law. This doesn't apply to consumers.

6. Acceptable use

Please don't:

• use Campaign Mint to break the law or to mislead people
• upload or create content that is unlawful, infringing, defamatory, deceptive or harmful
• try to access other people's accounts or any part of our systems you aren't meant to reach
• interfere with, overload, scrape or reverse engineer the service
• copy, resell or use our framework, rules or knowledge base to build a competing product
• use Campaign Mint to send spam or deceptive marketing
• share your account with other people

7. Your content and our rights

• Your content is yours. You own the business information, campaign details, notes, assets and content you put into Campaign Mint.
• What you let us do with it. You give us a non-exclusive, worldwide licence to host, store, process, display and back up your content, only as needed to provide, secure and support the service for you, including generating your plans and exports. This ends when your content is deleted, subject to the backup periods in our Privacy Policy.
• Anonymised data. We may use aggregated, anonymised usage data that doesn't identify you or your business to understand and improve Campaign Mint.
• What we own. We own Campaign Mint, including the software, framework, rules, knowledge base, templates, design, name and logo. While these terms apply, you have a limited, personal, non-exclusive, non-transferable right to use the service for your own business.
• Your exports. You can use PDF and CSV exports of your own plans freely for your own business.
• Feedback. If you give us feedback or ideas, we may use them without payment or obligation. We won't use your name, logo or business in our marketing without your permission.

8. Beta period

Campaign Mint is currently in beta.

• It's free to use while we're testing. We don't take payments during the beta.
• Features may change, break, be paused or be removed. Data may be reset or lost, so please use the export options to keep your own copies of anything important.
• The service is provided as available, with no uptime commitments during the beta.
• We'll give you at least 14 days' notice before the beta ends or paid plans start. We won't charge you unless you choose a paid plan.

9. Paid plans and payments

Once paid plans launch, these are the options:

• Pay per campaign: £19 per campaign. A one-off payment for the guided campaign builder, one campaign workspace and its activity plan, campaign tracking and measurement, and the end-of-campaign review.
• Campaign Mint Plus: £12 per month. A monthly subscription for multiple campaign workspaces, managing ongoing campaigns side by side, full activity planning and progress tracking, campaign history and reviews, and a content library.

The features included in each plan are those shown on our pricing page when you buy.

• Currency and tax. Prices are in pounds sterling. If VAT applies, we'll show it before you pay.
• Payment processing. Payments are handled by Stripe. We never see or store your full card details, and Stripe's own terms apply to the payment itself.
• Automatic renewal. Campaign Mint Plus renews automatically every month until you cancel. We'll charge the payment method you gave us on each renewal date. We'll remind you about renewals and tell you how to cancel, as the law requires.
• Price changes. We'll give you at least 30 days' notice of any price change. If you don't want to pay the new price, you can cancel before it takes effect.
• Failed payments. If a payment fails, we may try again. If it stays unpaid after we've given you reasonable notice, we may suspend your access to paid features.

10. Cancelling and refunds

• Campaign Mint Plus. You can cancel at any time in your account settings or by emailing us. Your cancellation takes effect at the end of your current paid month, and you keep access until then. We don't give part-month refunds, unless the law requires it.
• Pay per campaign. This is a one-off purchase. Once you've started building or using the campaign you paid for, we don't give refunds, unless the law requires it or the service has a fault we can't fix.
• Consumers have a 14-day cooling-off period. If you're a consumer, you can cancel within 14 days of buying, without giving a reason. You don't need a special form: just tell us clearly by email. If you ask us to start the service straight away and then cancel within the 14 days, you'll pay a proportionate amount for what you've used up to then, and we'll refund the rest. We'll ask you to confirm that you want to start immediately when you buy.
• If something is wrong. If the service doesn't work as described, tell us and we'll put it right or refund you, as the law requires.
• How refunds are paid. We'll refund you to the original payment method within 14 days of agreeing a refund.

11. How we provide the service

• We'll provide Campaign Mint with reasonable care and skill.
• We aim to keep it available but can't promise it will always be uninterrupted or error-free. We may carry out maintenance and updates.
• We may change, improve or stop offering features. If a change materially reduces what you've paid for, we'll tell you, and you can cancel and get a refund for any unused paid period.
• Please keep your own copies of important work using the export options.

12. Third-party services

Campaign Mint relies on third-party providers, such as Lovable for hosting, Google for sign-in and Stripe for payments. Their services are covered by their own terms. To the extent the law allows, we aren't responsible for what they do or fail to do.

13. Suspension and ending

• You can stop at any time by deleting your account in your account settings or by emailing us.
• We may suspend or end your access if you seriously or repeatedly break these terms, if you put other people or the service at risk, or if the law requires it. Where reasonable, we'll tell you first and give you a chance to fix the problem.
• If we end your access without any breach on your part, we'll give you at least 30 days' notice and refund any prepaid amount for the period you can't use.
• What happens next. Your access stops and we delete your data as described in our Privacy Policy. Please export anything you want to keep before then. Sections that by their nature should continue (such as ownership, liability and governing law) continue to apply.

14. Our responsibility to you

For everyone

Nothing in these terms limits liability that can't legally be limited, including liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

If you're a consumer

These terms don't affect your legal rights. We're responsible to you for foreseeable loss and damage caused by our breach of these terms or by failing to use reasonable care and skill. We aren't responsible for loss or damage that wasn't foreseeable.

If you're a business user

• We aren't liable for loss of profit, revenue, business, goodwill, anticipated savings or data, or for any indirect or consequential loss, however it arises.
• We aren't liable for the results of your marketing decisions or campaigns, or for loss you suffer from relying on a plan, recommendation or estimate.
• Our total liability to you for all claims in any 12-month period is limited to the amount you paid us in the previous 12 months, or £100 if you haven't paid us anything (including during the beta).

15. Changes to these terms

We may update these terms, for example when we add features or when the law changes. We'll tell you by email or in the app at least 30 days before an important change takes effect, unless we have to make it sooner for legal reasons. If you don't agree with a change, you can cancel before it takes effect. If you keep using Campaign Mint after that, you're agreeing to the updated terms.

16. General

• Whole agreement. These terms and our Privacy Policy are the entire agreement between us about Campaign Mint.
• If part of it doesn't work. If any part of these terms can't be enforced, the rest still applies.
• Not enforcing a right. If we don't enforce a right straight away, we haven't given it up.
• Transfers. We may transfer our rights and obligations under these terms to another person or company (for example, if we set up a company or sell the business), as long as your rights aren't reduced. You can't transfer your account without our written consent.
• Other people. Nobody else has rights under these terms under the Contracts (Rights of Third Parties) Act 1999.
• Events beyond our control. We aren't responsible for delays or failures caused by things we can't reasonably control, such as outages at our providers or problems with the internet.
• Notices. We'll contact you at the email address on your account. You can contact us at campaignmint@gmail.com.
• Governing law. These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If you're a consumer living in Scotland or Northern Ireland, you can also bring a claim in the courts where you live.

17. Complaints and contact

If you're unhappy with Campaign Mint, please tell us at campaignmint@gmail.com and we'll do our best to put things right.

Courtney Webb, trading as Campaign Mint
Central House, Eagle Way, London CM13 3GP
campaignmint@gmail.com